Brooklyn —
When Danny Taylor tried to pick up the free tablet advertised to customers at a Bushwick Instant Refund Tax Center last week, the manager turned him away.
“I would kick his [butt] if I wasn’t with my daughter,” said Taylor about the manager.
Though the exchange between Taylor and the manager, who declined to be interviewed, did not lead to an altercation, advocates say consumers should take note of experiences like Taylor’s.
Government officials and consumer groups worry that low-income Americans forfeit too much of their refunds to fees and schemes. With tax day approaching, experts are warning consumers to be on guard against tax preparers who drain refunds by promising gifts or pushing loans.