Brooklyn —

Standing at the pulpit, Nancy Baptiste led her congregation in reciting not amens or hymns, but the number most public housing tenants have committed to memory:

7-1-8-7-0-7-7-7-7-1

That’s the phone number New York City Housing Authority, or NYCHA, tenants call when something needs to be fixed. Too often, Baptiste said, no one shows up, the wrong work gets done, or the maintenance crew makes the problem worse.

“Enough is enough,” said Baptiste, who lives in Canarsie’s Bayview Houses. “It’s time for the mayor to show up and be accountable. Give NYCHA the money it needs to finish the work, hire enough staff to get the job done right, and make sure they’re properly supervised so the work is completed.”

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